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Frequently Asked Questions

  • Who can schedule a session?
    Because of licensing restrictions, all clients must live or work in New York State.
  • Where is your office located?
    110 Jericho Turnpike, Suite 212, Floral Park, NY 11001. Clients also have the option to have sessions virtually.
  • How do I set up an appointment?
    You can send a message through our website or call us at (929) 459-2844.
  • How long is a typical session?
    Sessions range from 45-60 minutes long.
  • What is your cancellation policy?
    If you can’t attend a session, please make sure you cancel with at least 24 hours’ notice. Otherwise, you may be charged for the full session.
  • How do I pay?
    We accept cash, checks (payable to “Dyna Tucker Therapy”), health savings accounts, and all major credit cards as payment.
  • Do you take insurance… how does that work?
    At the moment, we accept Aetna, Cigna, United Healthcare, Oxford, and Oscar. For all other insurance companies, we am an out-of-network provider. However, we are happy to provide you a “Superbill” each month for your possible collection of reimbursement from your insurance. Please contact your provider to verify how your plan compensates you for psychotherapy services.
  • Do I really need therapy? I usually handle my own problems.
    To be honest… yes, you do need therapy. Most people can benefit from therapy; it is not just for CRAZY people (no offense to you crazies… you are welcome here, too). If you are motivated and invested in your therapy, then you will definitely benefit. Counseling can also be beneficial if you need an objective voice to assist in furthering your personal growth. Ultimately, therapy is about reducing or finding better solutions to your problems. Oh… and if you’ve found someone out there who has solved all of their problems, please introduce us because we'd love to meet them! HA!
  • Am I abnormal because I am coming to therapy?
    NO. Everyone needs support at different times during their lives. There are life events, transitions, or emotions that can feel too big to handle on your own. Counseling is here to help support you through those times and help you realize your best life.
  • What can I expect during my first session?
    During your first session, you will have an opportunity to ask any questions you may have. Next, we will ask you some questions to get to know you better. Most clients tell us they find the hour goes by very quickly. It is not uncommon to feel a bit nervous at your first session, but most people report that their comfort level increases with every session.
  • How long does therapy last?
    While therapy is not meant to be forever, it will last as long as you need it. It’s hard to put a blanket number of weeks or months on it, though. It all depends on the reason(s) you are coming in and the goals you want to accomplish.
  • Are all of our sessions confidential?
    Yup! You can expect that what you talk about in therapy will remain in therapy. State law and professional ethics require therapists to maintain confidentiality. However, there are some exceptions, such as suspicion of past or present abuse/neglect of children, dependent adults, and/or elders… or if the therapist has reason to suspect past or present threat/harm to oneself or others.
  • How often should I be coming to therapy?
    Initially, we usually recommend that you come in every week. It helps to develop rapport and get your therapy into a flow. After that, every two weeks seems to work well. After a time, you could come in once a month for maintenance or accountability toward your goals. We’ll work on a plan that makes sense for you.
  • Any other questions?
    Please contact us with any additional questions you may have through our website or by calling (929) 459-2844. We look forward to hearing from you!
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